JOB PURPOSE: The purpose of this position is to provide additional support to the Management Team and allow for additional coverage during peak periods, or in the absence of a Manager.
If you enjoy working in a fun, high-energy environment and want to be part of a wildly successful and fast-growing restaurant chain where the game is always on, we invite you to bring your enthusiasm and passion to Buffalo Wild Wings!
Come join a team that is all about sports, great food, family and friends
Management experience in a quick or full-service restaurant is required.
If you’ve got a flair for fun and are looking for a great team to work with, we want You!
Advancement opportunities
Flexible schedules
Apply Now
CORE JOB FUNCTIONS / RESPONSIBILITIES
Ensure that 100% of table visits are performed and all Guest issues are resolved throughout the shift
Lead and coach Team Member performance
Positively impact the achievement of sales and profits in the restaurant
Help provide support and direction for the Front of House and Heart of House Teams Administrative
Open and close the restaurant, including all appropriate paperwork
Run a mid-shift
Perform shift change, including all appropriate paperwork
Break down cash drawers
Perform safe audits
Inspect credit cards
Complete Manager Absolutes
Perform Comps, Voids, and Discounts (CVDs) and Pull Backs
Perform Server check-outs
Document shift highlights in the daily communication log
Operational Readiness & Execution
Perform Heart of House Line Checks
Perform Bar Line Checks
Perform Daily QSC
Monitor food quality, labor, and safety throughout the shift
Receive food orders, ensure proper product, food quality, food safety, and proper storage
Receive liquor orders, ensure proper products and proper storage
Guest & Team Member Relations
Conduct Team Member pre-shift meetings
Perform figure eights during peak periods
Address Guest complaints in the restaurant
Assign cleaning duties to Team Members
Manage labor on the shift
Monitor Guest and Team Member safety and security
Monitor Responsible Alcohol Service
Follow FOH Support clock-in and clock-out policy
Other duties as assigned by management
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