Convenience Store Shift Leader - West Liberty

CONVENIENCE STORE SHIFT LEADER As a BellStore Shift Leader, you work closely with both store management and our CSR team to ensure a smooth workflow, exceptional customer service and a committed team effort.
You serve as a role model for exceptional customer service and adherence to company policies and procedures.
Major Job Activities Be a role model for exceptional customer service.
Create a positive work environment by treating all employees fairly and respectfully.
Work side-by-side with other employees.
Enforce and support company policies, procedures and programs.
Oversee and coordinate the work of other employees.
Assist the store manager in the implementation and management of Programs, policies and procedures.
Facilitate communication between management and team members.
Continue to follow the duties and responsibilities of the BellStore Customer Service Representative Characteristics Necessary for BellStore Convenience Store Shift Leaders Positive Attitude True Commitment to Providing Exceptional Customer Service Team Building Strong Communication Skills Ability to Perform Multiple Tasks Ability to Follow-Up Consistency Dependable, honest with integrity Neat appearance and clean hygiene Qualifications Minimum 6 months experience as a BellStore Customer Service Representative Consistently pass the drug and criminal background check.
Ability to work all afternoon shifts, holidays, and weekends.